Support
If something feels off, a short note with your platform, app version, and what you were doing when it happened gets you a faster answer.
Email [email protected].
Pristi is not yet digitally signed, so Windows may show “Windows protected your PC.” This does not mean the installer contains a virus. It means Windows does not yet recognise Pristi's publisher.
Only continue if you downloaded Pristi from pristi.app. Select More info, check that the app is Pristi, then select Run anyway. You can also scan the downloaded file with Windows Security before opening it.
Pristi copies the finished text before trying to paste it. Some apps or protected fields can block automatic pasting, and switching to another window while Pristi is working can send the paste to the wrong place.
Click the place where the text should go, then press Ctrl + V. If nothing appears, open Pristi Settings and use the help option to report the app where it happened.
Just microphone access when you dictate — no other permissions, no background access to your screen or other apps.
Microphone permission for recording, overlay permission for the floating bubble, and accessibility permission for direct text insertion where the target app supports it.
Pristi Pro costs ₹100 per month or ₹1,000 per year (early bird pricing) and renews automatically until cancelled. It covers Windows and Android when both use the same Pristi account — buy it on either platform and both unlock. To stop a future renewal, email [email protected] before the next charge.
Pristi Pro subscriptions on Android are handled by Google Play. Manage or cancel from the Google Play Store's subscription settings.
Buying Pro on either platform unlocks it on both — same account, one entitlement.
For recording or insertion issues, tell us whether it happens in one app or every app, and what mode (Work or Chat) and polish level you were using.
On Android specifically, also note whether it happens in one app or all apps, whether battery saver is enabled, and whether the phone has manufacturer overlay restrictions. If you use the in-app feedback upload, audio isn't included automatically — the backend stores selected structured report files and upload metadata for support, not the raw zip by default.
